Coastal Instruments now has the ability to service MKS Profibus protocol mass flow controllers. We also have a large inventory of these MKS Profibus devices which can be configured to customer specifications and shipped within a matter of days from receipt of order. These type devices are most frequently found in process tools of European origin, especially in optical coating and solar applications. In many cases, replacements and after sales services have been difficult to obtain in the US, until now. Questions? Give us a call at 1-800-632-4357.

Congratulations to the Coastal Instruments team for the renewal of our accreditation to the ISO/IEC 17025-2005, AINSI Z540-1-1994 standard for the North Carolina facility. This renewal also included the expansion of our scope from 1000 slpm to 2500 slpm and the addition of field calibration capability.

Coastal Instruments, Inc. is proud to announce our capability to service the latest model MKS digital mass flow devices including the G-SERIES, I-SERIES, P-SERIES, and Legacy P-Series. This new service capability is a continuation of our on-going development programs that assure we can meet our customers’ mass flow controller service needs from the oldest obsolete models to the newest digital, device net/profibus protocol devices. Please see our product list for a full listing of the specific models that we service. We also carry a large inventory of the most popular models that can be completely refurbished, setup to your unique specifications, and shipped within days of your order. Got a question about what we can do, email us, or give us a call. We just got a new phone system and we like to use it.

All Coastal-US offices will be closed Monday, September 1 for the Labor Day holiday. As usual, if you have an emergency somebody will be on call for customer service.

This week we began the installation of a new telephone system in our NC office. Our current phone system was hastily installed after our fire and subsequent move into our new facility in 2011 (has it been that long already?) and it has given us some problems over the years. Hopefully the new system will prove to be more dependable and user friendly than the old one. It will probably be sometime next week before it goes online and we expect the transition to be a non-event to our customers.

Well, it looks like the phone system is back in order. Give us a call and try it out.

We are having some problems with our phone system in the NC office today (again). If you are having trouble getting your call to go through please keep trying, or email us at massflow@mfchelp.com.

Tim Williams, Tasha Williams, Brad Darby, and Bob Williams at the Semicon West show in San Francisco.

All Coastal-US offices will be closed Monday, May 26, 2104.

After the fire in our facility in July 2011 we spent the next several months rebuilding our calibration lab in a temporary facility and reactivating our ISO 17025 accreditation. Due to the extensive damage incurred on our primary standard system, and the critical need to restore our ability to provide accredited calibrations as soon as possible, we chose to focus on restoring the accreditation of our transfer and working standards first. The ISO 17025 accreditation of our transfer and working standards in our temporary facility was reactivated in April 2012.

During the following year and a half we designed and constructed a new permanent calibration facility, moved into the new facility, and then performed the actions required to restore the accreditation of the working and transfer standards for the calibration systems as installed in the new facility.

Two years after the fire, we finally had the time to work on our primary standard system. Over the last several months we have completely redesigned our primary standard system with new state of the art proximity sensors, timers, pressure and temperature transducers, and developed enhanced operating software to control and monitor the whole system. After months of debug and fine tuning the operation of the system we have produced the data required to restore our accreditation for the primary standard system. We are proud to announce that as of today, April 25, 2014, we have received accreditation to ISO/IEC 17025:2005, and ANSI/NCSL Z540-1-1994 from the American Association for Laboratory Accreditation (A2LA) to add our completely redesigned and enhanced primary standard system to our scope of accreditation.

A lot of work from a lot of people went into fully recovering from the fire of almost three years ago. This was the last step. Great job by all!