Bob Williams, president of Coastal Instruments, has just returned from a motorcycle trip to South Africa with Neale Bayly as part of a fund raising effort for Wellspring International Outreach (http://www.wellspring-outreach.org/). Coastal Instruments was proud to be one of the sponsors of this effort which resulted in the construction of a house for an elderly lady who is raising 8 orphaned children in the small village of White River, located 5 hours north of Johannesburg. At least three other houses as well as a playground and lunch room for the local school are planned next year.

Coastal Instruments now has the ability to service MKS Profibus protocol mass flow controllers. We also have a large inventory of these MKS Profibus devices which can be configured to customer specifications and shipped within a matter of days from receipt of order. These type devices are most frequently found in process tools of European origin, especially in optical coating and solar applications. In many cases, replacements and after sales services have been difficult to obtain in the US, until now. Questions? Give us a call at 1-800-632-4357.

Congratulations to the Coastal Instruments team for the renewal of our accreditation to the ISO/IEC 17025-2005, AINSI Z540-1-1994 standard for the North Carolina facility. This renewal also included the expansion of our scope from 1000 slpm to 2500 slpm and the addition of field calibration capability.

Coastal Instruments, Inc. is proud to announce our capability to service the latest model MKS digital mass flow devices including the G-SERIES, I-SERIES, P-SERIES, and Legacy P-Series. This new service capability is a continuation of our on-going development programs that assure we can meet our customers’ mass flow controller service needs from the oldest obsolete models to the newest digital, device net/profibus protocol devices. Please see our product list for a full listing of the specific models that we service. We also carry a large inventory of the most popular models that can be completely refurbished, setup to your unique specifications, and shipped within days of your order. Got a question about what we can do, email us, or give us a call. We just got a new phone system and we like to use it.

All Coastal-US offices will be closed Monday, September 1 for the Labor Day holiday. As usual, if you have an emergency somebody will be on call for customer service.

This week we began the installation of a new telephone system in our NC office. Our current phone system was hastily installed after our fire and subsequent move into our new facility in 2011 (has it been that long already?) and it has given us some problems over the years. Hopefully the new system will prove to be more dependable and user friendly than the old one. It will probably be sometime next week before it goes online and we expect the transition to be a non-event to our customers.

Well, it looks like the phone system is back in order. Give us a call and try it out.

We are having some problems with our phone system in the NC office today (again). If you are having trouble getting your call to go through please keep trying, or email us at massflow@mfchelp.com.

Tim Williams, Tasha Williams, Brad Darby, and Bob Williams at the Semicon West show in San Francisco.

All Coastal-US offices will be closed Monday, May 26, 2104.