This week we began the installation of a new telephone system in our NC office. Our current phone system was hastily installed after our fire and subsequent move into our new facility in 2011 (has it been that long already?) and it has given us some problems over the years. Hopefully the new system will prove to be more dependable and user friendly than the old one. It will probably be sometime next week before it goes online and we expect the transition to be a non-event to our customers.