We would like to welcome Tony Chen, Shanghai Xizi International Trading Company, Ltd, as our sales representative in Shanghai, China. Over the past several years Tony has been a good customer, and a good friend, to our Coastal Instruments, Dandong, China, operation. We welcome Tony to the Coastal family and we look forward to a long, prosperous relationship. Please contact Tony if you need mass flow controller service in the Shanghai area. Email: tony.chen@shxizi.com Cell phone +86 18602110990.
It is with heavy hearts that we announce the death of Earl (Dusty) Autry on September 18, 2013. Dusty was one of the first employees at Coastal Instruments; he worked here for 28 years before he retired in 2008. Dusty became an icon in the mass flow controller industry based on his broad technical and application knowledge of mass flow controllers, his ability to troubleshoot application problems associated with the use of MFC’s, and the knack for tactfully handling even the most difficult customer issues. He seemed to be able to remember the name of every customer he ever talked to, their wife and kids name, what kind of MFC’s they had, and what sports team they followed. He could quote from memory the models, ranges, specifications, dimensions, and limitations of almost any model MFC ever made. He could tell you which brands and models could be directly interchanged with one another, and he made all of this look deceptively easy, and simple. Our thoughts and prayers go out to his family and friends.